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KV Infotech's managed services model is
geared to provide Application Support & Enhancement
services at costs tied to service levels rather than
pure staff numbers deployed. |
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We deliver highest quality of service
with minimal defect density and high fix quality for
your managed applications. The key is to turn around
incident resolutions as quickly as possible while
formulating long-term strategies to reduce incidents on
live systems. |
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Our multi-skilled teams are capable of
taking up functional and technical enhancements to
managed applications thus maximising value to your
investments in support & maintenance. |
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We provide the above with a high degree
of transparency and client control using tools to
monitor progress. | |
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Provide enhanced Service Quality
of their Applications through a distributed
Staffing Model | |
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Redirect their staff to Operations
& Management functions by outsourcing their
Support Functions | |
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Remove the 'one staff per
application' Model to a Team Support Model based
on Knowledge Transition thus reducing
Risks | |
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Lower the cost of Support by not
investing in high bench head
count | |
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Enhance functionality of
Application with a clear path to new
Platforms | |
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Reduce Total Cost of Ownership by
using teams to support Multiple
Applications | |
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